Shipping & Returns

Shipments are made on weekdays (Monday to Friday, 9am to 5pm EST) 24 hours after the order has been processed. Shipping fees vary from country to country, alongside its type (with or without tracking). It is recommended to take a shipping option with tracking for those available, as we can make sure the package isn’t lost in case a shipping related problem were to arise. We unfortunately cannot do anything if a parcel is lost and has no tracking with it. Furthermore, Away Goals Football Shop is not responsible for any duty fees that must be paid to the country of destination. We recommend you to make make sure to talk to a representative of your local/national parcel courier to have an estimation of the potential duty fees, before buying from Away Goals Football Shop. Shipping can also be delayed due to the COVID-19 pandemic.

If you wish to cancel your order, you have up to 24 hours to cancel it, by sending an email to wishing to cancel your order. To return your product, you have up to two (2) weeks upon reception of the parcel to email us with the intent of returning your product, if you selected shipping with tracking. Those who selected shipping without tracking have up to six (6) weeks upon the date of shipment to email us with the intent of returning your product. If a shipment without tracking has not reached its destination within six weeks, we unfortunately cannot give a refund. It is once more recommended to take shipping with tracking, to ensure that the package is not lost.

It is the buyer’s responsibility to pay for any return shipping fees. We will give a refund once the package has been received. We cannot give a refund if the package is lost, which is why shipping with tracking is highly recommend for those available. If the product has been modified by the buyer (ex: tags removed, new pulls, etc…), we reserve the right to give partial refunds.

As for those who sell us (Away Goals Football Shop) shirts, the shipping fees are at the seller’s expense. For more information regarding this, click here to sell us your shirts.

We are more than happy to respond to your questions, should you have any. Please do not hesitate to contact us at